Returns & Exchanges
At TORAL, we want you to be completely satisfied with your purchase; if you are not, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are in unworn condition.
Ship the Package
Print your prepaid shipping label from the portal, attach it to the outside of your box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing